Support

Find help with your Millioncrest account, saved city, and game settings. You need an account and an internet connection to play.

Contact support or check a support request.

Find a saved city

Choose Sign In and use the same provider account you used before. Your city is saved to that Millioncrest account, so you can return to it when you sign in on another device.

Finish signing in

Check your internet connection, then complete the sign-in prompt from your provider and let it return you to Millioncrest. If you closed the prompt or the attempt expired, start sign-in again from the game.

Add a friend

Open Friends → Add Friend and enter the eight-character code. When the city appears, select Add friend. Open Friends → Requests to see pending requests and respond to incoming ones.

Manage city reminders

Open Settings → Game Settings → Notifications. If permission was declined, check the notification settings for the app or browser on your device.

Privacy and account information

Open Settings → Account to view your Account ID and change your profile. The Privacy Policy explains what the game stores and what other players can see.

To delete your account and city, open Delete account or use the button at the bottom of Account settings in the game. You have seven days to cancel a scheduled request.